Terms of Service

This website is operated by Montelise. Throughout the site, the terms "we", "us" and "our" refer to Montelise. By visiting our site or purchasing from us, you agree to these Terms of Service.

Online store terms

You may not use our products for any illegal or unauthorized purpose. You agree not to violate any laws in your jurisdiction when using the service or products.

Product information

We work to present product descriptions, pricing, images, colors, and availability accurately. Colors may appear differently depending on your screen, lighting, and surface. We may correct errors, inaccuracies, or omissions at any time.

Orders and payment

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, product unavailability, or address issues. You agree to provide current and accurate purchase and account information.

Shipping

Orders are fulfilled through our overseas warehouse and fulfillment network. Delivery estimates are provided in our Shipping Policy and may vary because of carrier scans, weather, holidays, or other logistics events outside our direct control.

Returns and refunds

Returns, replacements, and refunds are handled according to our Return & Refund Policy. Please contact support@monteliseart.com before sending any item back.

Creative and safety use

Use paints, mediums, tools, and creative kits according to product directions. Children should use art materials with appropriate adult supervision. Test products on a small area before using them on special surfaces.

Third-party services

Our store is hosted by Shopify and may use third-party services for payment processing, fulfillment, analytics, and communication. These providers may have their own terms and privacy practices.